Refund Policy Overview

Welcome to CreaiTube, a global AI-powered content platform dedicated to AI for Good media and digital creativity. This Refund Policy outlines the terms under which refunds may be granted for services, subscriptions, and digital transactions on the platform.

By using CreaiTube, you agree to this policy.

1. General Refund Policy

All payments made on CreaiTube are final and non-refundable, except where required by law or explicitly stated within specific service terms.

Due to the nature of digital products, AI-generated content tools, and platform access, refunds are limited.

2. Subscription Services

If CreaiTube offers subscription-based services:

• Subscriptions may be billed on a recurring basis (monthly, quarterly, or annually)
• Users may cancel at any time before the next billing cycle
• No refunds will be issued for partial subscription periods already used

3. Eligibility for Refunds

Refunds may be considered under the following conditions:

• Duplicate or accidental payments
• Unauthorized transactions (subject to verification)
• Technical errors resulting in failure of service delivery
• Legal obligations under applicable consumer protection laws

4. Non-Refundable Services

The following are non-refundable:

• Completed digital services
• AI-generated content outputs
• Subscription periods already accessed
• Promotional or discounted purchases
• Fees related to content monetization or platform usage

5. Chargebacks & Disputes

Users are encouraged to contact CreaiTube support before initiating chargebacks.

Unauthorized or fraudulent chargebacks may result in:

• Account suspension
• Permanent platform restrictions
• Legal action where applicable

6. Technical Issues

If you experience technical issues:

• Contact support immediately
• Our team will investigate and attempt to resolve the issue
• Refunds may be issued only if the issue cannot be resolved

7. Refund Request Process

To request a refund, users must:

1. Contact support via: support@creaitube.com
2. Provide:

• Full name
• Account email
• Transaction details
• Reason for request

All requests are reviewed within 5–10 business days.

8. Global Compliance

This policy is designed to comply with:

• International consumer protection laws
• GDPR (where applicable)
• Digital service regulations across regions

9. Fraud Prevention

CreaiTube reserves the right to:

• Investigate suspicious transactions
• Deny refund requests suspected of abuse
• Take necessary legal action

10. Platform Authority

CreaiTube operates under the authority of Azariah Management Group, which retains full discretion over refund decisions within legal boundaries.

11. Policy Updates

CreaiTube reserves the right to update this Refund Policy at any time. Continued use of the platform constitutes acceptance of any changes.

12. Contact Information

CreaiTube Support Team


Email: support@creaitube.com


Website: www.creaitube.com